is the human face of an organization. If
technology did everything in an organization and there were no people, there
would be no culture.
consists of the shared customs, values, norms, attitudes and behaviour which
have developed over a period of time and which help to make the organization
unique. The culture may have
evolved so slowly that the staff may not be aware that it even exists.
It can be thought of as the personality of the organization.
organizations are agreeable places to work while others have developed a
bullying, oppressive atmosphere. There
are those that adopt a paternalistic attitude to employees, while others 'hire
and fire' at will. Some make an
effort to treat all employees equally while others enforce a distinct hierarchy
of position and rank.
is often the major difference between two otherwise similar organizations.
The six elements of Culture