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Example 3:  Applying the issues to an individual element


The three issues when applied to an individual element allow a person to define and describe it, evaluate its usefulness to the organization and to define the way it is treated now and understand what is planned for it in the future. The example below illustrates how the issues could be applied to a specific element by considering the skills element for a typical school.

Analysis

Skill type

Teaching
Counselling

Management

Administration
Leadership
Political
IT skills
Typing
Fund raising
Plumbing/carpentry

Required by

Teachers, heads of departments.
Teachers, heads of departments.

Principal, heads of departments.

Principal, heads of departments.
Principal
Principal
All staff.
Office staff.
Parent Teacher Organization.
Maintenance person.
  

 

Evaluation 

  • Many of the older staff do not have sufficient IT skills and seem reluctant to learn them.

  • The Principal often takes a long time completing routine administrative tasks.

  • The counselling skills of some staff are very good but poor in many other staff.

  • The Principal is very good at enthusing staff but poor at organization.

  • Telephone skills of administration staff, particularly in dealing with a crisis, are good.      

  • The maintenance person needs to be more skilled in electrical work.

  • Fund raising ability of the Parent Teacher Organization is extremely good.

  • The teaching skills of the staff enjoy a good reputation in relation to neighbouring schools.

Strategy             

  • To keep an inventory of staff members' skills and experience.

  • To ensure that within two years all staff have a minimum competence in IT.

  • The Principal to complete a 'management of time' course this year.

  • To have at least two teachers qualified in any given subject.

  • To have senior staff ‘mentor’ new staff and pass on to them their experience.

  • To ensure that all staff receive some in-service training each year.

  • To identify those staff who leave to gain more experience.


Each of the issues requires a progressively more thoughtful and professional approach. Describing an element is relatively easy, evaluating how well it is being used is more difficult, but evolving a strategy for it is clearly a management function which needs considerable experience, expertise and perhaps external assistance.
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