your own


My duty towards my neighbour, is to love him as myself, and to do to all men, as I would they should do unto me. Book of Common Prayer

Neighbours are those people or groups who are not directly involved with the organization but who are affected by it. They may be those living nearby, or the community at large. Neighbours usually have no direct contact with the organization, have limited influence on it, but can be drastically affected by its behaviour. For example, the new fast rail link from London to the Channel Tunnel will create thousands of 'neighbours' for the rail company when the track passes at the bottom of once peaceful gardens.

Diffuse situations in advance:
Each organization should make efforts to contact their neighbours and explain its operation, if this is likely to affect them. For example, when the US Air Force was about to base large noisy tanker aircraft in the west of England, it held meetings for local people explaining what was going to happen, with the background and reasons. These meetings, turned out to be very effective in diffusing a potential source of friction between the Air Force and local people.

Who are they?
 Neighbours can be any individual, group or other organization that are in some way affected by the presence or operation of the organization. They may be adjacent residents, the entire local community or of a transient nature in that they are just passing by. Some examples follow:

  • Residents who are concerned at a new supermarket being built in the vicinity because of the probability of being woken at night from the noise of delivery trucks.

  • Residents in a road with a school who find their driveways obstructed by parentsí cars.

  • A farmer drawing water from a stream, finding that it is contaminated by a neighbouring factory upstream to the extent that the water cannot be given to livestock.  

  • Residents living adjacent to a hotel who are disturbed by the noise of late-night revellers. >>>