man who has no office to go to...... is a trial of which
you can have no conception. George Bernard Shaw.
workplace is where a person performs their job or a particular role within it. An
individual may have several workplaces, as with a science lecturer
who uses a classroom and a laboratory, or a consultant who uses an office, a client’s site,
A workplace has three
characteristics - physical environment, facilities and emotional
physical environment can vary enormously. It may be dirty (garbage collection), messy
(farmyard), dusty (sawmill), noisy (airport taxiway), quiet (library),
out-of-doors (gamekeeper), dangerous (road maintenance), poisonous (crop
facilities provided at each
type of workplace will also be different. Those provided at the unloading bay of
a supermarket are quite different to those at the checkout position. The
facilities which a business consultant requires in the office may include
computing, high quality printing, filing, telephone, fax, desk, chair and a
storage area, while at a customer site all that may be needed could be a desk,
chair and a telephone socket.
emotional environment has
also to be considered - the competitiveness of a telephone sales group, the
boredom of a production line, the concentration of an air-traffic
controller or the anticipation of police officers about to arrest an armed
A 'home from home': The physical place
where people spend their working lives directly affects their performance and, as
a result, the performance of the organization. Individuals should be consulted
about the design of their workplace and encouraged to accept personal
responsibility for it - making sure that defects are put right and that it is a
tidy and safe environment.
A workplace can
be evaluated in terms of:
- convenience, ergonomics, ease of use, training required and the efficiency
with which work can be performed.
- physical security of people and things, security of information,
confidentiality, safety of personnel and freedom from intimidation and bullying.
- ability to move
location, customize for individual choice, change, upgrade or add
new features. >>>